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It is not so easy to start a dialogue on care and educational matters in transition periods. How can you invite mothers and fathers to share their thoughts in an approachable way. Starting from how people use and understand space, can be a great way to start a dialogue. So parents do not feel pushed  to talk about the attitude or skills of the staff. Check out the 4 methods in the first approach of this document, developed as part of the Erasmus+ Educas project – connecting ECEC spaces and educare + pdf E 
Subscribe to E) Using space as start of conversation